




The Kiwi Vapour Kiwi 1 Starter 13W Vape Kit offers simple usage. Just fill the Kiwi pod, click it into the pen, and inhale from the mouthpiece - no complicated menus or settings to fuss over. With a steady output of 10-13W, the device ensures a consistent vaping experience. The built-in 400mAh battery of the Kiwi pen lasts all day for most vapers. When it does need a recharge, simply insert it into the Kiwi power bank with a 1450mAh capacity, enough to charge the pen three times before it needs to be recharged itself. You can even continue using the pen while it's charging in the power bank. For convenience, the pen can also be charged via USB-C.
To easily fill a Kiwi pod, simply open the rubber stopper on the side for access to the fill port. The pods have a built-in 1.2 Ohm coil, allowing for a satisfyingly restricted inhale. For optimal results, fill the pods with e-liquid that is no more than 50% VG, regardless of whether you prefer freebase or nic salt options. Your kit includes two drip tips - one polycarbonate (plastic) and one cotton - for a versatile vaping experience.
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Refunds and Returns Policy
This Refunds and Returns Policy complies with UK consumer protection laws, including the Consumer Rights Act 2015.
HOW TO RETURN A PRODUCT
If you need to return an item, please contact us via our contact form with your order details. Our team will respond within 48 hours to assist you.
EXCEPTIONS TO RETURNS
Some items cannot be returned if opened unless they are faulty.
Used or altered items may not be accepted for return or exchange.
Mods that do not charge are not accepted for return. We recommend using an external charger rather than charging through the mod directly to ensure battery safety.
Original packaging must be retained to be eligible for refunds or replacements.
FAULTY ITEMS
Please allow 48 hours after we receive your item for fault investigation.
If deemed faulty, you will receive store credit to place a new order, ensuring a new invoice and warranty from the new purchase date.
If the item is found not faulty, it will be returned to you via Royal Mail 2nd Class Tracked, and no refund or replacement will be offered.
Items found faulty within 30 days of purchase are eligible for a store credit or refund.
Items found faulty between 30 and 90 days of purchase will be eligible for repair or store credit.
BATTERIES, CHARGERS, AND VARIABLE VOLTAGE MODS
These items come with a one-month guarantee and typically have a life expectancy of 3-6 months.
The guarantee covers manufacturer defects only and does not cover damage caused by the customer.
If the product is found faulty within the guarantee period, we will offer a repair or replacement.
If damage is due to misuse, we reserve the right to refuse a refund or return.
MECHANICAL MODS
A 30-day manufacturer’s guarantee applies to all mechanical mods.
Mechanical mods are for experienced users only. Incorrect assembly can cause damage, and we accept no responsibility for damage caused by improper construction.
E-LIQUIDS AND DRIP TIPS
Due to hygiene and health & safety reasons, these items are not covered by warranty.
The only exception is if we send the incorrect item or if there are other extenuating circumstances.
ATOMIZERS, CLEAROMIZERS, AND CARTOMIZERS
If a product is dead on arrival, the customer must contact us within 24 hours of receiving the item.
Contacting us after 24 hours will void eligibility for a return or refund.
Multipack items must also be reported within this period.
Tanks, RDAs, and RDTAs are covered by a 30-day warranty for defects or damage upon arrival.
After 30 days, refunds or replacements will not be offered.
CONTACT US
For assistance with refunds and returns, please reach out via:
Email: vapemarketn1@gmail.com
Address: 1 Brook Street
Whetstone
Leicester
LE8 6LA
United Kingdom
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